Who We Are

We’re an independent B Corp certified company established 20 years ago with a team that have over 85 years combined experience providing workplace hygiene and washroom services. Our focus is on creating safer, cleaner environments and making sure busy facilities run smoothly.

From the very beginning, we’ve been dedicated to improving service, safety, and sustainability in our industry. We understand the challenges you face and work hard to provide the best solutions for your hygiene and washroom needs.

We're also passionate about doing things differently when it comes to sustainability. Rather than sending hygiene waste to landfill, we make sure it’s sent to local energy-from-waste (EfW) plants, where it’s turned into renewable energy that helps power homes, hospitals, schools, and businesses.

Why us

We’re here to provide top-quality workplace hygiene and washroom services, working closely with our customers and partners to create a safe, clean environment for everyone.

We pride ourselves on offering reliable, friendly service that you can count on. We always show up when we say we will, give you advance notice and proof of service, and make sure our plans work around your schedule. And if you need extra support during busy times, we’re always ready to lend a hand.

If you’re thinking about reviewing your washroom services or want some advice on improving your workplace hygiene and infection control, get in touch and let us show you why so many customers choose us.

A B Corp Company

We're excited to share that we've officially become a certified B Corp! This means we’re now part of a growing community of businesses that are all about doing good, not just doing well.

Our Score  

For official information regarding our score click here

We earned our certification by meeting strict social and environmental standards that reflect our commitment to goals beyond just profit. With only 2000 companies in the B Corp community across the UK, we’re proud to be among those leading the charge for higher ethical and sustainable business practices.

The B Corp certification looks at five key areas of impact: Governance, Workers, Community, Environment, and Customers.

This certification has been an exciting journey for us, and it’s something we’ve been working towards for the past 12 months. Our team has already made some amazing improvements to our social and environmental performance and they continue to look at ways that can help develop this further and be the best we can be.

Service Excellence

As part of our drive for excellence we have implemented a cutting-edge, Mobile workforce and job management solution. This paperless system supports us to streamline the planning, management, scheduling, and tracking of our mobile workforce.

It provides both us and our clients with a comprehensive, transparent view of operations. Clients can access our portals to see when their next service is scheduled, and on the service day, track vans in real-time to know exactly when the driver will arrive. The system also optimizes route efficiency, helping to reduce carbon footprints by minimizing unnecessary travel.

Additionally, customers can easily access all necessary legal documentation instantly.

Meet The People

At Liberty Hygiene Ltd, we believe that every team member plays a crucial role in our success. With a senior management team offering more than 85 years of combined experience in the washrooms and soft services industry, we are proud to share our expertise with both our team and customers.

Scott Marshall

CEO

Scott has over 25 years’ experience in the washroom industry. He has a passion for driving forward the business by providing outstanding, customer focused solutions and services with a personal touch.

Glenn Marshall

Managing Director

Glenn has over 17 years of industry experience and works closely with the senior management team to ensure the continuity of the exceptional levels of service Liberty is known for.

Mark Pollock

Commercial & Key Account Director

Mark optimises business efficiencies, ensures commercial viability,and introduces new technology and innovations.And is the primary Director for our key customers.

Mark Sutton

Service Director

Mark ensures all clients enjoy the seemless and flexible service delivery that Liberty customers come to know and love. Mark heads up a team of 33 service techs and fitters.

Stephen Bourdet

Director Of Sales & Strategic Partnerships

Stephen oversees the external operations managers and sales teams. He focuses on driving the business forward with both new and existing clients, while also fostering the growth and development of our teams to help them reach their full potential.

Tracey Miles

General Manager

Tracey serves as Liberty's General Manager, overseeing the overall management and internal operations of the company.

Michelle Salt

Operations Manager

Michelle liaises with suppliers to maintain stock levels and works with the Routing Manager and Service Team to plan installations and uplifts. She has over 15 years of experience in the Washroom Industry.

Victoria Orr

Head Of Finance

Victoria is responsible for Credit Control and Liberty’s Accounts. Victoria has in-depth knowledge of finances, the Washroom Industry and Liberty's customers.

Emma Gibbs

Routing Manager

Emma works alongside the Operations team to ensure that Liberty’s drivers are always working on the most efficient routes possible. We affectionately call Emma our ‘walking Sat Nav’.

Kathleen Marshall

Training & Audit Manager

Kathleen is responsible for all training of field operatives as well as carrying out regular audits of our clients sites after our service team has visited, to ensure our service levels remain the best in the industry.

Core Values

Integrity

We prioritise honesty, professionalism, and delivering on our promises. By respecting your space and maintaining the highest standards, we build trust and foster lasting relationships. Our actions reflect our values, ensuring every service is executed with care and reliability.

Innovation

We leverage modern techniques, advanced tools, and eco-friendly solutions to deliver superior results efficiently. By staying ahead of industry trends and continuously improving our processes, we ensure our clients receive the best service we can deliver.

Customer-Centricity

We focus on understanding your needs and providing tailored solutions that exceed expectations. Your satisfaction is our priority, and we aim to deliver a smooth, positive experience with every interaction. By listening to feedback and staying in communication, we ensure our services meet and enhance your standards.

Collaboration

We’re all about collaboration by working closely with clients to understand their needs and deliver tailored solutions. Our team thrives on teamwork, keeping things efficient and consistent. By building strong partnerships with both clients and colleagues, we turn shared goals into great results and lasting relationships.

Download our brochure to explore the full range of professional washroom and workplace services that we offer.

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The Liberty Difference

Flexible Contracts

Designated Service Day

Proof of Service

Clean, Fresh Units – On Time Every Time

Flexible Invoicing That Suits You – Not Us

All Work carried out by Trained Personnel

Just Some Of Our Clients